CareFirstAI
Emergency response platform/system live

Every second is accounted for.

AI-assisted emergency coordination that keeps patients, dispatchers, ambulance crews and hospitals on one live timeline, from the first SOS to handover in the ER.

99.9%
Uptime
10
Active units
24/7
Operations
Incident 4471 · live
T+ 00:00
00:00
Patient sends SOS
One tap alerts the network with precise location.
00:06
Dispatcher receives emergency
Live map, severity triage, resources staged.
00:19
Nearest ambulance assigned
AI weighs traffic, distance and hospital capacity.
00:34
Driver accepts mission
Turn-by-turn route plus patient context.
01:02
Hospital receives live ETA
ER prepares bay, team and vitals before arrival.
01:48
Patient handed over
Briefed trauma team takes over on contact.
Unit A-12 · 4.2 km outER bay 3 reserved
SOS received◆dispatch assigned◆GPS streaming◆hospital notified◆bay reserved◆doctor on call◆audit logged◆
SOS received◆dispatch assigned◆GPS streaming◆hospital notified◆bay reserved◆doctor on call◆audit logged◆
Capabilities

Built for mission-critical minutes

No dashboards for the sake of dashboards. Every capability exists to cut time between the call and the care.

01

Real-time GPS tracking

Continuous location streaming from every unit, visible to dispatch and the receiving hospital at once.

Live
02

AI-assisted dispatch

Suggests the nearest viable ambulance in seconds while keeping the dispatcher firmly in control.

AI
03

Hospital pre-arrival alerts

The ER knows who is coming, how critical, and when, before the doors open.

Alerts
04

Emergency SOS

One tap from the patient app opens a channel with location, identity and history attached.

Critical
05

Doctor on call

Patients and crews reach on-duty physicians and specialists mid-transit, not on arrival.

Network
06

Multi-tenant platform

Many hospitals, many fleets, isolated data: one coordination layer across all of them.

Scale
07

Role-based access

Dispatcher, supervisor, admin and super admin: scoped permissions, no shared logins.

Access
08

Audit timeline

Every event, decision and handoff recorded immutably for review and compliance.

Audit
The product

Every surface, one timeline

Every screen connects patients, dispatchers, ambulance drivers, and hospitals in one seamless emergency response platform.

Patient app·Dispatcher console·Driver app·Hospital dashboard·Ride history·Live map·Shift status·
Patient app·Dispatcher console·Driver app·Hospital dashboard·Ride history·Live map·Shift status·
Patient app home screen showing emergency status and quick access
01 · Patient app
Patient app confirming the SOS location on a map
02 · Patient app
Patient app emergency SOS screen with emergency type selection
03 · Patient app
Patient app health hub with first aid guides and health tips
04 · Patient app
Driver app ride history and active SOS cases
05 · Driver app
Driver app live map with nearby hospitals
06 · Driver app
Driver app home screen showing shift status and nearest hospitals
07 · Driver app
Live operations dashboard

See the command centre in action

Real-time emergency coordination: every panel, route, and alert is live.

ops.carefirst.io
Live
Operations dashboard showing live map, active cases, ambulance fleet and hospital status
Click to expand
Solutions

Deployed across the whole emergency ecosystem

Hospitals & health systems

EHR-integrated ER readiness, bed management and coordinated patient handoffs.

EMS & ambulance services

AI routing, patient data relay and multi-agency coordination for dispatch and crews.

Assisted living facilities

Wearable SOS, automated alerts and direct lines to local emergency services.

Doctor-on-call network

Real-time medical guidance from on-duty doctors while the patient is still in transit.

Emergency command centre

Dispatch operations, fleet monitoring and hospital coordination from one control view.

Multi-hospital coordination

Bed availability, communication and handoffs across networks of facilities.

Telemedicine

Video consults with on-duty clinicians from home, transit or the ward, to triage before an ambulance is ever dispatched.

Blood donation network

Matched donor alerts, live blood-bank stock and reservation against an incoming case, so units are ready on arrival.

Code modules

Protocols, pre-wired

From the field
“Live ETA and vitals mean our trauma team is ready before the ambulance arrives. It's shaved minutes off response, and minutes save lives.”
SM
Dr. Sarah Mitchell
Hospital Administrator · St. Mary's General
“One screen shows every unit, every bed, every emergency in real time. The AI dispatch suggestions alone cut our assignment time by 40%.”
JR
James Rodriguez
Emergency Dispatcher · Metro Command Centre
“Turn-by-turn to the patient, hospital bay assigned before I even leave the scene. Every ambulance should have this.”
MC
Michael Chen
Ambulance Driver · Paramedic Unit A-12
“I can guide a patient's care the instant dispatch happens, not after they arrive at hospital. That head start changes outcomes.”
AO
Dr. Amara Osei
On-Call Physician · Doctor-on-Call Network

Put every second on the record.

Launch partner: ALMAS Hospital. See CareFirst AI running against your own dispatch protocol in a 30-minute walkthrough.

Ambulance arriving at a patient's home while family tracks the ETA
Ambulance en route · ETA 3 min · family notified
CareFirst AI | AI-Powered Emergency Response Platform